To make a claim on your Static Caravan Insurance, you’ll typically need to provide proof of ownership, evidence of damage or loss and supporting documentation such as receipts, photos and police reports (if applicable).
Evidence of damage or loss
- Photographs or videos showing the damage, theft or incident scene.
- Date-stamped images are especially helpful to verify timing.
- Written description of what happened, including time, location and circumstances.
Proof of ownership and value
- Receipts or invoices for items claimed (especially valuables).
- Bank statements showing purchase transactions (if receipts are unavailable).
- Valuation certificates for high-value items like jewellery or antiques.
- Serial numbers for electronics or appliances.
Police or third-party reports (if applicable)
- Crime reference number if the claim involves theft, vandalism or malicious damage.
- Police report or confirmation of the incident.
- Third-party details if another person was involved (e.g. liability claims).
Repair or replacement estimates
- Quotes from contractors or suppliers for repairs or replacements.
- Invoices for emergency work already carried out (e.g. plumbing, boarding up).
Insurance policy details
- Your policy number
- Details of your cover (e.g. excess, limits, exclusions)
- Confirmation of occupancy status (some claims may be affected if the home was unoccupied)
Tips for a smoother claim process
- Report the claim promptly - most insurers require notification within 24 - 48 hours.
- Keep copies of all documents and correspondence.
- Follow your insurer’s process - some offer online claim forms or dedicated claims teams.
- Before an incident occurs, create a detailed inventory of fixtures, fittings and contents, with photos and receipts. This will also help you to more accurately estimate the scope and value of your contents. Remember to back any documentation up and save to the cloud or offsite in case of physical loss such as a fire.