If you are involved in an accident, no matter how big or small, it can be a stressful experience. Therefore our helpful resources below are designed to assist you in the event of an accident – there is also important information that will be sent out to you with your policy paperwork.
Our claims team are open 24/7 and will look after your claim from the moment you call us.
Remember to make your phone call from a safe place, well away from any oncoming traffic in both directions – see below for our other safety tips on what to do at the scene of an incident.
Make sure you are in a safe place before exiting your vehicle. If it is safe and possible to do so, get to the roadside out of the traffic.
If someone is hurt or non-responsive – Call 999 Immediately.
Exchange details with the other driver – name, address, telephone number, vehicle registration. The registration is vital so make sure you have checked it yourself.
Take photographs of the damage to both vehicles. Take pictures of the vehicle positions straight away if possible.
Check for witnesses. Did anyone see it happen who will be willing to provide you with their details? If so, get a phone number and email address from them.
Call the Quote Me Today Claims Line as soon as you are able to do so. No need to call your insurance company as our dedicated claims team will do this for you.
Important: If there is any injury, or you do not exchange details at the scene, then you must report the matter to the Police within 24 hours.
20 years ago, the chance of having a camera in your car at the scene of an accident was a small one. Insurance companies had to rely on sketches drawn on pieces of paper!
These days nearly 70% of UK adults own a smartphone. Taking pictures instantly is an option that can sometimes be forgotten in the heat of the moment. It can be your greatest ally in making a successful claim as photographic evidence is used in the claims process.
If your phone is damaged in the accident, ask a witness to take pictures for you and give them your email address and ask them to send them to you.
