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QMT Knowledge Hub

Welcome to the QMT Knowledge Hub – your go-to resource for insurance insights, practical tips and guidance to help you manage your policy. Whether you’re navigating a claim, looking to better understand your cover or need step-by-step instructions, we’re committed to giving you the support and information you need to make confident decisions for your business. Explore, learn and protect your organisation with QMT Commercial.

Resources

Supplying documents

How to generate a DVLA Check Code guide

How to process a DVLA Check Code guide

How to supply your No Claims Bonus guide

Transfer No Claims Bonus guide

MID

Updating the MID guide (Motor Trade)

Updating the Tradex MID guide

Claims

What to do in the event of a motor incident guide

Why reporting claims promptly matters

Weather related tips

Top tips for driving in winter

Top tips for driving in extreme weather

Top tips for protecting against the heat

Top tips for driving in the heat

Top tips for protecting against floods

Money saving tips

Top tips for saving on your Fleet Insurance

Top tips for saving on your Instructor Insurance

Top tips for saving on your Motor Trade Insurance

Cyber Insurance tips

Why your business should consider cyber insurance

Is your industry at risk from cyber crime

How to protect your business from phishing

Help to prevent a malware attack

Help to prevent a ransomware attack

Creating strong passwords to reduce cyber risks

General Insurance tips, advice and resources

The perils of underinsuring your business

Business Insurance Myths, Explained

Top tips for being more fuel efficient

Business Insurance checklist

Motorhome packing list guide

Frequently Asked Questions

Quotations

Policy Management

Payments and Finance

We know business cashflow can vary, so we offer flexible payment options. Pay your policy in full over the phone, split the cost with a 50/50 deposit and stage payment next month, or choose monthly direct debit via our third-party premium finance provider (a deposit may be required). We'll help you find a payment plan that works for you.

If you are calling to pay PremFina Finance arrears, encountering payment difficulties on PremFina Finance or looking to amend finance details please call PremFina directly on 0330 165 9367.

If you're due a refund, please allow 6-8 weeks as outlined in our terms and conditions. This timeframe lets us confirm the refund with your insurer and return the funds to you once we receive them. 

Claims

General Information

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