QMT Knowledge Hub
Welcome to the QMT Knowledge Hub
This page is your go-to resource for insurance insights, practical tips and guidance to help you manage your policy. Whether you’re navigating a claim, looking to better understand your cover or need step-by-step instructions, we’re committed to giving you the support and information you need to make confident decisions for your business. Explore, learn and protect your organisation with QMT Commercial Insurance Brokers.
Resources
Supplying documents
Generating a DVLA Check Code guide
Discover how to generate and share a DVLA check code online with this handy guide.
Processing a DVLA Check Code guide
If you need to run a licence check independently of QMT, we’ve got you covered with step by step tips.
Supplying your No Claims Bonus guide
Help avoid delays validating your policy by checking out our No Claims Bonus acceptance criteria.
Transferring your No Claims Bonus guide
Looking to transfer No Claims Bonus from a sold vehicle? Here’s the documentation we need.
Claims toolkit
Supporting evidence for your claim
Our guide breaks down the types of supporting evidence you might need for different claims.
Motor incident tips – what to do
Our simple tips cover what you should do if you’re ever involved in a motor incident.
Understanding the claims process
Claims can be complex, so we’ve outlined the key stages so you know what to expect next.
Top tips for minimising commercial risk
Take proactive steps to minimise risk and help to prevent claims from occurring.
Drive school courtesy car guide
If you have opted for our dual controlled courtesy car extension, here’s how to arrange one.
Drive school useful claims contacts
Useful for our driving school customers, this guide details all your claims numbers in one place.
Motor incident details log form
Record accident details while they’re fresh in your mind with our motor incident details form.
Reporting claims promptly guide
Our simple guide highlights just why it’s so important to act quickly when an incident occurs.
Adjustment request forms
Add driver request form
Not sure what information we need to add a driver to your policy – why not fill out our simple form?
Add vehicle request form
Not sure what information we need to add a vehicle to your policy – why not fill out our simple form?
Checklists
General insurance checklist
Want to perform a health check on your insurance arrangements? Why not try our insurance audit?
Motorhome packing checklist
Designed for our motorhome customers, this packing list helps you prepare for your adventure.
Cyber risk checklist
Cyber threats continue to affect businesses of all sizes – minimise your risk today.
Risk assessment checklist
Identify potential business risk exposure to help protect your operation.
Spring insurance review
A spring clean isn’t just for at home. Give your business cover a freshen up too.
MID
MID guide
A basic introduction to managing your Motor Trade policy via the MID portal.
Tradex MID guide
Specifically for Tradex Motor Trade policyholders, this guide advises how to stay MID compliant.
Severe weather related risks
Flood checklist
Get flood prepared and ready for recovery with our flood checklist for businesses.
Winter storm checklist
When cold weather’s on the way, get ready with our winter storm prep checklist.
Driving in the heat tips
Here’s our top tips for your journey on those rare occasions when the sun has got his hat on.
Driving in extreme weather tips
Our basic tips for driving in extreme weather conditions such as snow, ice and heavy rain.
Driving in stormy weather tips
Driving when the weather turns can be daunting – here are some tips to help stay safe.
Protecting your business against heat tips
Are you prepared for the summer? Here’s how to protect your buildings and staff during a heatwave.
Top tips for protecting against the heat
Top tips for driving in the heat
Top tips for protecting against floods
Money saving tips
Top tips for saving on your Fleet Insurance
Top tips for saving on your Instructor Insurance
Top tips for saving on your Motor Trade Insurance
Cyber Insurance tips
Why your business should consider cyber insurance
Is your industry at risk from cyber crime
How to protect your business from phishing
Help to prevent a malware attack
Help to prevent a ransomware attack
Creating strong passwords to reduce cyber risks
General Insurance tips, advice and resources
The perils of underinsuring your business
Business Insurance Myths, Explained
Top tips for being more fuel efficient
Business Insurance checklist
Frequently Asked Questions
Quotations
Policy Management
Payments and Finance
What payment methods do you accept?
We know business cashflow can vary, so we offer flexible payment options. Pay your policy in full over the phone, split the cost with a 50/50 deposit and stage payment next month, or choose monthly direct debit via our third-party premium finance provider (a deposit may be required). We'll help you find a payment plan that works for you.
I've missed a payment on my finance plan, what do I do?
If you are calling to pay PremFina Finance arrears, encountering payment difficulties on PremFina Finance or looking to amend finance details please call PremFina directly on 0330 165 9367.
When will I receive my refund?
Claims
General Information
